Electricity citizen services, in one place
Information about electricity in Bangladesh is scattered across half a dozen government and utility sites — most of them dated, Bangla-only, and hard to navigate. We pull the things citizens actually need into clear, bilingual pages, and link back to the official source every time.
Quick tools
Find my distributor
Pick your district and area type to find which of Bangladesh's six electricity distributors serves you — then jump straight to that company's official hotline, bill portal and apps.
Hotlines & complaints
Who to call for a power cut, a wrong bill, or an emergency — the unified 16999 line, every distributor's own hotline, and the exact escalation ladder when a complaint isn't resolved.
Official links & apps
The real, verified official websites, bill portals and mobile apps for all six Bangladesh electricity distributors — so you never get caught by a look-alike or out-of-date clone.
Service timelines
How long should a new connection, reconnection or name change actually take? The promised days from each company's citizen charter, side by side.
Fees & deposit
What does a connection, reconnection or meter test cost? The national fee list and security-deposit rates — the same across all six companies, set by BERC.
Document library
The official rules are buried in scattered, legacy-font and scanned PDFs. Here they are in one readable index — a plain-language line on each, with a link to the official source.
Step-by-step guides
Pay bill & recharge
Pay your bill or top up a prepaid meter the easy way — which apps work for your company, the fees and minimum recharge, and how to punch in your token.
Get a new connection
Applying for a new meter? Here are the documents, fees and steps for each company — and the official portal to apply on.
Fix a wrong bill
Got a bill that looks wrong or far too high? Here's how to get it re-checked, when a meter test helps, and the deadline the company has to settle your complaint.
Transfer to your name
Moved into a place where the meter is still in someone else's name? Here's how a name correction and a full ownership transfer work, and what each one needs.
Change your load
Adding a big appliance, or using less than before? Here's how to change your sanctioned load, and what it does to your demand charge and security deposit.
Rooftop solar & net metering
Thinking of rooftop solar? See if you qualify under the 2025 net-metering rules, estimate your savings, and follow the 6 steps to apply on the official portal.
Energy-star labels
More stars on the label means a lower running cost. Here's how to read SREDA's energy-star rating and use it to pick appliances that cost less every month.
Lower your bill
Want a smaller bill? These are the tips that actually move the needle — by appliance, with the one rule (AC at 26°C) that's officially backed by a saving figure.
Your rights
Know what you're owed and how to push back — your rights as a consumer, and the step-by-step path from the company's grievance officer all the way up to BERC.
EV charging
Charging an electric vehicle? Home charging stays on your residential tariff — and here's the tariff, charger types and approval steps for a public charging station.
Why this hub exists
There is no single official place to learn which company supplies your meter, what number to call when the power goes out, or which website is the real one. That information lives on DESCO, DPDC, BPDB, BREB, NESCO, WZPDCL, BERC, SREDA and Power Division sites — across legacy and migrated domains, often behind PDFs. These pages restructure it; the official portals remain the source of truth, and we link straight to them.
We always cite the source
Every hotline, portal and fact on these pages links to the official government or utility page it came from. We do not take payments, accept applications, or act on behalf of any utility — we point you to the right official place to do that yourself.